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BEACON GRACE, LLC

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Headquartered in Maryland: 138 W Washington St, Hagerstown MD 21740

© 2015-2020 Beacon Grace LLC.  ALL RIGHTS RESERVED.

Customer Service

Cloud-Based Subscription Solution

Best for large enterprise complex or global operations.

BUSINESS CENTRAL

Dynamics 365 Business Central

Small and Medium-Sized Businesses

Dynamics 365 Business Central is an "all-in-one" solution best for organizations that have 300 or fewer

system users and operates within 1 country.

ALL-IN-ONE SOLUTION

Business Central

Essentials

(Essentials Solution)

Subscription Pricing From

$70

Per user/month

(Maximum 300 users)

Business Central

Premium

(Includes Manufacturing and Service Management)

Subscription Pricing From

$100

Per user/month

(Maximum 300 users)

CUSTOMER SERVICE PROFESSIONAL

Dynamics 365 Customer Service Professional

Small and Medium Operations

Create exceptional customer experiences with a modern approach to customer service.

Dynamics 365

Customer Service

Professional

(Base Subscription)

Subscription Pricing From

$50

Per user/month

Dynamics 365 Customer Service

Professional

(Add-On)

(Add-On subscription with Qualifying Base Subscription)

Subscription Pricing From

$20

Per user/month

CUSTOMER SERVICE ENTERPRISE

Dynamics 365 Customer Service Enterprise

Medium and Large Operations

Differentiate your brand with Microsoft Dynamics 365 Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction.

Customer Service

Enterprise

(Base Subscription)

Subscription Pricing From

$95

Per user/month

Customer Service Enterprise

(Add-On)

(Add-On subscription with Qualifying Base Subscription)

Subscription Pricing From

$20

Per user/month

ENHANCE: CUSTOMER SERVICE INSIGHTS

Dynamics 365 Customer Service Insights

Medium and Large Operations

Take informed action to improve your customer service experience using out-of-the-box insights. Measure performance over time across all channels, identify areas for growth and improve productivity with innovative AI capabilities and features.

Customer Service Insights

Subscription Pricing From

$75

Per user/month

ENHANCE: CUSTOMER INSIGHTS

Dynamics 365 Customer Insights

Large Operations

Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers.

Customer Insights

Subscription Pricing From

$1500

Per tenant/month

Customer Insights (Add-On)

 

Subscription Pricing From

$1000

Per tenant/month