FIELD SERVICE

Cloud-Based Subscription Solution
Best for large enterprise complex or global operations.
FIELD SERVICE

Dynamics 365 FIELD SERVICE
Modernized Field Service Solution
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Optimize your field operations with built-in intelligence, remote monitoring, and tools that enable your technicians to deliver quality work—all available through Dynamics 365 Field Service.
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FIELD SERVICE SOLUTION
(Add-On Subscription with Qualifying Base Subscription)
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Subscription Pricing
$20
Per user/month
Field Services (Add-On)
Field Services
(Base Subscription)
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Subscription Pricing
$95
Per user/month
ENHANCE: RESOURCE SCHEDULE OPTIMIZATION
Resource Schedule Optimization
Field Service Add-On
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Resource Scheduling Optimization is an add-on capability for the Field Service application that enables customers
to automatically create a schedule for the appropriate resource in SharePoint,
while simultaneously optimizing appointment setting for travel time, mileage, and many other constraints.
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AUTOMATE SCHEDULING SOLUTION
ENHANCE: REMOTE ASSIST
Dynamics 365 Remote Assist
Modernized Training Solution
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Empower technicians to collaborate more efficiently by working together from different locations
with Dynamics 365 Remote Assist on HoloLens, Android, or iOS devices.
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MIXED REALITY SOLUTION
Remote Assist
(Mixed Reality Subscription)
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Subscription Pricing
$65
Per user/month
(Prerequisites: Microsoft HoloLens, or
Microsoft Windows Mixed Reality-ready PC)
Remote Assist Add-On
(Mixed Reality Subscription)
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Subscription Pricing
$20
Per user/month
(Prerequisites: Field Service Subscription, Microsoft HoloLens, or
Microsoft Windows Mixed Reality-ready PC)
(Mixed Reality Bundled Solution)
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Subscription Pricing
$125
Per user/month
(Prerequisites: Microsoft HoloLens, or
Microsoft Windows Mixed Reality-ready PC)
Remote Assist w/ HoloLens 2
HoloLens 2 Device
(Device Only)
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Purchase Pricing
$3,500
(Device Only)
ENHANCE: GUIDES
Dynamics 365 Guides
Modernized Training Solution
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Take physical designs from concept to completion with confidence.
Dynamics 365 Layout helps you make informed decisions before you build.
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MIXED REALITY SOLUTION
Guides
(Mixed Reality Subscription)
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Subscription Pricing
$65
Per user/month
(Prerequisites: Microsoft HoloLens, or
Microsoft Windows Mixed Reality-ready PC)
ENHANCE: CUSTOMER INSIGHTS
Dynamics 365 Customer Insights
Artificial Intelligence
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Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers.
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AI SOLUTION
Customer Insights
(Artificial Intelligence Subscription)
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Subscription Pricing From
$1,500
Per tenant/month
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Customer Insights (Add-On)
(Add-On subscription with Qualifying Base Subscription)
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Subscription Pricing From
$1000
Per tenant/month
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ENHANCE: FORMS PRO
Microsoft Forms Pro
Forms & Surveys on a Robust Platform
Create, send, and analyze surveys with ease to collect timely feedback and make informed decisions.
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PRODUCTIVITY SOLUTION
Forms Pro
(Productivity Subscription)
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Subscription Pricing
FREE
Included with:
Sales Enterprise, Customer Service Enterprise,
Field Service, Project Service Automation,
Marketing, and Talent.
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Forms Pro
(Productivity Subscription)
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Subscription Pricing From
$100
Per 2,000 survey responses per tenant/month
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Stand-Alone Subscription
or
Added Capacity
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ALTERNATIVE: BUSINESS CENTRAL
Dynamics 365 Business Central
Small and Medium-Sized Businesses
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Dynamics 365 Business Central is an "all-in-one" solution best for organizations that have 300 or fewer
system users and operates within 1 country.
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ALL-IN-ONE SOLUTION
Business Central
Premium
(Includes Manufacturing and Service Management)
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Subscription Pricing
$100
Per user/month
(Maximum 300 users)